1. Disconnecting Social Accounts
You can disconnect your social accounts (such as Instagram or TikTok) at any time:
- Go to Settings
- Open Connected Accounts
- Click Disconnect
When you disconnect an account:
- We remove the connection to that platform
- We delete authentication data (such as access tokens)
- We stop collecting any data from that account
2. Deleting a Workspace (Owners Only)
If you are a workspace owner, you can delete the entire workspace.
When a workspace is deleted:
- All data related to the workspace is scheduled for deletion
- This includes all users, connected accounts, campaigns, and submitted content
- Data is permanently deleted within 30 days
3. Client Accounts
Users with the role client cannot delete their account individually at this time.
Your data will be deleted when:
- The workspace owner deletes the workspace, or
- You disconnect your connected social accounts (partial data deletion)
You can also request account deletion by contacting us on hello@marmaladeskies.dev
We will process your request and delete your account and associated data within a reasonable timeframe.
4. What Data May Be Deleted
Depending on your actions, deletion may include:
- Profile information (name, email, avatar)
- Connected account data (usernames, profile info, authentication data)
- Campaign data and submitted content
- Technical and usage data associated with your account
5. Data Retention
We may retain certain data if required:
- to comply with legal obligations
- to prevent fraud or abuse
- to enforce our Terms of Service
6. Processing Time
- Disconnecting a social account: immediate
- Workspace deletion: within 30 days
7. Contact
If you have questions about data deletion, contact us at: hello@marmaladeskies.dev